We have asked CityWest Homes if they can get the lift working consistently after receiving the following message;
My disabled daughter lives in Gilbert House where the new lift has broken down six times in the last few weeks. As she is in a wheelchair and there is only one lift, she is then completely stuck, either in or out, until it has been fixed and it often takes at least a day for someone to come and repair it. She has missed important hospital appointments and her own birthday party. There are a number of other disabled an elderly people in a similar situation.
CityWest Homes are monitoring the situation.